I dont have my License Key

Dont have License Key pls help

Hello there,

What is your email address you used to purchase? We would like to check it from our server side with our account manager.

Regards,
Kharis
aThemes Support

Everything is fine. Thanks for the quick response

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Great!

You’re welcome! Please let us know in a new topic if you have any further questions, or if we can provide you with any other assistance.

Regards,
Kharis
aThemes Support

I am having the same issuse. There is nothing in my purchase history so no key can be found.

Hi,

I will be passing this to our account manager. I need your email address you used to purchase the theme. Please send it privately over a direct message.

Regards,
Kharis
aThemes Support

I have not heard from you.

Hello there,

​Please accept my apologies for the delay in response. I really appreciate your patience.

We have sent you a reply over direct message 14 days ago here and it is waiting your response.

We also checked in our system and your email address (correo@naturalmenteesenciales.com isn’t associated to any purchase. What is your email address you used to purchase our themes?

Regards,
Kharis
aThemes Support

I included in my previous email the address associated with the purchase. I will write it here again.
sullivanita13@hotmail.com
There is another email also associated with my website which is this: me@naturalmenteesenciales.com

Hello there,

Thank you for getting back along with email addresses as requested.

I have forwarded this to our account manager and we’ll be checking it as soon as possible.

Please wait. We’ll get back to you.

Regards,
Kharis
aThemes Support

Hi,

The registered email is sullivanita13@hotmail.com - if you login with that address you should see your payment history. Go to athemes.com/your-account

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