HTTP 500 Error 500 when adding gallery plugin

Hi there,

as soon as I add an image gallery plugin (NextGen Gallery, Photo Smash Gallery), I get Error 500 when I click “Customize”.

What’s wrong? What plugin do you recommend to add an Image Gallery where the users can upload images?

My Site: http://mgr.hbmfondation.ch

Thanks,

Ron.

Hello there,

Thank you for asking.

I’m afraid that this issue doesn’t relate with the Sydney theme. I thought there is a memory limit misconfiguration in your server.

In order to fix the issue, could you please try to do the following?

  1. Edit your wp-config.php file. Then add the following
define('WP_MEMORY_LIMIT', '96M');
  1. If you have access to your PHP.ini file, change the line in PHP.ini
    If your line shows 32M try to increase it to 64M
memory_limit = 64M; 
  1. If you don’t have an access to PHP.ini file, try adding this to the .htaccess file which resides in the root directory where the WordPress files installed
php_value memory_limit 64M

If none of them doesn’t seem to work, I’d strongly suggest you to contact your hosting support.

> What plugin do you recommend to add an Image Gallery where the users can upload images?

I thought Carousel by Jetpack is worth to try.

Warmest regards,
Kharis