How long to receive response

I am intending to buy Sydney Pro for my site, and I would like to know how long it takes for your support team to get back to me if I have a very urgent issue that needs help. Kindly respond.

Hi,

We respond within 24 hours to all questions, but usually sooner. For other pre-sale questions, feel free to get in touch.
Note please that your posting in the Alizee forums.