Header Menu won't work on tablet or mobile

My website looks perfect on computers, but for some reason the header menu doesn’t show on mobile or tablet mode.

I’m not too sure what I changed, but I couldn’t figure out the cause of this. I even tried to put a few CSS lines that I saw other people mention, but no dice. All I get is this exclamation and question mark.

25%20PM

Hello there,

Please try adding the below CSS code to Appearance > Customize > Additional CSS from dashboard.

    .btn-menu {
      color: #fff;
    } 

If it doesn’t work, please share a link to your site, so I can get the correct code for specific case on your site.

Regards,
Kharis

Thanks kharisblank.

I put the code in, but still didn’t work. My URL is ericauzenne.com

Hello there,

I found there are a lot of plugins in your site. I guess one of them altered the default menu button and also stoped it from working properly. To verify this yourself, try disabling all active plugins and re-run your test. Before doing so, you may need to disable script compression. Once you get it goes right again, enable your plugins one by one and check which one interferes the mobile menu behavior.

Regards,
Kharis