I recently purchased the “Sydney Pro” theme and I’m having the following technical issue(s) that I require some assistance with please.
Please note that the issues I am about to detail were not evident during website construction/editing and are only being expressed on the live version, when I am logged out of WordPress and my WordPress dashboard.
The “Sydney Pro” header/menu on the landing page are represented correctly and function fully.
Please note: This is also the case for smartphone, tablets, and any other desktop computer used during this website live test.
However, when I view any of the other pages of the website on the desktop, the layout of the menu/header is not correct. You will note the menu /header area is now two tone in colouration and a white gap has appeared between it and the image/content beneath.
Also, when I open any of the pages on a tablet or smart phone device, other than the landing page, the following errors occur.
With the device ( tablet/smartphone ) in portrait mode the page(s) appears normal, with the exception of a white gap between the image and header/menu
After I rotate the device into landscape mode the content all appears normal and the white gap disappears.
After I refresh the page on the said device, the header/menu appearance changes.
The layout of the menu/header is not correct. You will note the menu /header area is now two tone in colouration and a white gap has appeared between it and the image/content beneath.
After I rotate the device back into portrait mode the menu/header section has a white gap to the right side and between the image below.
I feel that there may be an issue with the theme header/menu page integration and would appreciate your thoughts and advice moving forward.
Please be aware that all the content aside from the header is being displayed correctly and is fully responsive.
I look forward to hearing from you in the near future and thank you in advance.