Header Disappears After Editing with Elementor Editor

Hello, I have troubleshooted this issue several times by reading other posts, but nothing is sticking. My header/navigation menu keep disappearing anytime I edit with Elementor. I don’t know what I’m doing to cause this. Can someone help me?

http://wp.payassistinc.com

Hi,

Thank you for contacting us. I am happy to help with your queries.

Did you enable Canvas page template? Can you confirm whether this issue only occurs on a specific page?

Regards,
Kharis
aThemes Support

Hi,

No. I automatically installed Sydney Pro. Then I began to customize the theme (colors, fonts, navigation menu, header type, etc.). When I went to edit the front page using Elementor, that was when the Header disappeared. I tried reverting back, but the header kept disappearing. I reviewed the tutorials, but I do not see the step to enable the Canvas page template. Where may I find that?

https://docs.athemes.com/category/14-sydney-pro

I also installed the Canvas plugin:

To answer your question, the only page I tried to create and edit was the front page. No other pages have been created so I don’t know if this issue occurs anywhere else. Unfortunately, I cannot view any other parts of the website.

Hi there,

I completely misunderstood you before. Located what “Canvas page template”. In case anyone else has this issue:

Front Page > Edit with Elementor > Settings Icon (on Elementor menu) > Page Layout > select template choice

Hi,

Thank you for updating me.

If I am not wrong, seems likely you got the solution.

Please let us know in a new topic if you have any further questions, or if we can provide you with any other assistance.

Regards,
Kharis
aThemes Support

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