Header Contact Info Disappeared

Sydney Pro
#1

My header contact info has disappeared. It is only visible when logged in as an admin. Where did it go?

More importantly, how do i get it back?

2021-02-18_15-42-20
2021-02-18_15-42-202962×1054 154 KB
not logged in
not logged in2953×581 47.1 KB

#2

Hi,

​Please accept my apologies for the delay in response. I really appreciate your patience.

Can you share a link to your website here, so I can do direct inspection to find out the problem?

Seems likely the new element on header overlays the contact area. If that the case, I can suggest you with CSS code solution. But, I need direct checking first.

Regards,
Kharis
aThemes Support

#3

I sent the link via email. Any progress?

#4

Here is the website address again:

#5

Hi,

​Please accept my apologies for the delay in response. I really appreciate your patience.

Try doing these steps:

  1. Install and activate the TC Custom JavaScript plugin
  2. Go To Appearance > Custom JavaScript
  3. Paste the following code into the provided box
    (function($){
          

        if( $('.header-contact').length ){

          var contact = $('.header-contact').html();
          var newContact = '<div class="header-contact">'+contact+'</div>';

          $('#masthead').prepend(newContact);
          
        }

    })(jQuery);
  1. Update
  2. Then add this CSS code to your website’s Additional CSS.
    #masthead .header-contact{
      display: none;
    }

    @media only screen and (min-width:992px){
      #masthead.float-header .header-contact{
        display: block;
      }
    }

Regards,
Kharis
aThemes Support