Downloaded the Sydney theme today as it looked awesome. Tried to import the demo content both using the plugin and the manual method… neither worked and I got error messages for both of them.
Website is www.capturephotobooths.com.au
For the auto method, I got an error saying there was nothing inside the theme for the plugin to grab and I need to do it manually.
For the manual method, I was told there was no styling and nothing changed.
Where are we going wrong? Both myself and my developer tried to get it to work, following the quick start guide and we both came to the conclusion it was a theme issue…
Here is the manual error:
Widget file was not uploaded. Error: Specified file failed upload test.
Customizer file was not uploaded. Error: Specified file failed upload test.
Redux file was not uploaded. Error: Specified file failed upload test.
The import files were successfully uploaded!
Initial max execution time = 30
Site URL = https://capturephotobooths.com.au
Data file = /home/capturep/public_html/wp-content/uploads/2020/01/demo-content-3.xml
Widget file = not defined!
Customizer file = not defined!