ERROR: This theme failed to load properly and was paused within the admin backend

Hello everyone. My website www.bespokedentalclinic.com has stopped working due to the sydney theme. The error message given by wordpress is as follows:

“Error: This theme failed to load properly and was paused within the admin backend.”

I have removed the old sydney theme from the wp content folder in cpanel, and i have downloaded and activated the new version of sydney theme. However, the website it still not working. Please do help me out here.

Thank you.

Hello there,

Thank you for contacting us about our theme Sydney.

I am sorry to hear that you have run an issue. I am happy to help out.

Can you confirm whether you experience the same issue when running one of default WordPress themes like Twenty Twenty?

Regards,
Kharis
aThemes Support