Error cropping header image

I’m trying to upload images for the header in the Sydney theme. However, I keep getting the error message:

There has been an error cropping your image.

I note this has been raised on this forum previously, but those threads were closed. I’m very new to Wordpress / website dev, and so would appreciate any help on this. It seems previous errors may have come from PHP misalignment? Not really sure what that means.


Hello Neil,

Please check this topic:

It seems to be a server issue, so you might want to contact your hosting provider support and see what they say.

Please feel free to ask any other questions that you might have.

Kind Regards, Roman.