Error code shown when customizing a page

Hi I’m facing this error when I try to customize a page

Do let me know what can be done.

Thanks.

Hi,

I am sorry to hear that you have run into issues. I am happy to help out.

Which version of Sydney Pro are you running? Isit the latest?

Can you confirm whether that issue only happens with Sydney by temporarily switching theme and checking the customizer? You can do this checking privately by enabling maintenance mode with the help of this plugin: https://wordpress.org/plugins/health-check/.

Regards,
Kharis
aThemes Support

I’m using the latest Sydney version. This error is occurring when using Sydney pro theme. I tried switching the theme and works perfectly otherwise.

Hi,

Thank you for checking.

Which version of Sydney Pro are you running? Is it the latest (v.2.0.28)? Have you enabled the Sydney Toolbox plugin (if you use SiteOrigin’s Page Builder)?

Regards,
Kharis
aThemes Support

Hi Kharis

Yes the tool box is enabled. Still I see this error.