I hope you are doing well. <strong>I am having an ongoing problem... the <em>Roman Runaround</em>.</strong> Everything you or almost anyone else at aThemes answers a question it is on the mark and perfect. I Have started on ongoing note where I keep your thoughts, recommendations and CSS on various subjects. It has truly helped me to learn and be better. I tank you for this.
Every single time Roman chooses to respond to a question, aster the usual 24 hours wait, he rewords the question and asked it back to me. No matter how may times I reply it happens again and again. I have never received a response from him that lead to resolution. Not one time.
The last few days I have simply marked a question "Resolved" and then risked in a new post, hoping to win at <em>Help Desk Roulette</em> (where you call the help desk again and again, in hopes of getting someone who knows what they are doing).
Is there a better way of posting for help without getting the Roman Runaround? I really need column help on small screens. I’m top or close to the top 2 in Perth Pro.
Thank for any help Kharis. J