Elementor Pro not updating

My Airi Pro license is activated but Elementor Pro is not updating correctly. The WP dashboard said “Welcome to Elementor Pro” in a text box which contains a button to Connect and Activate. Thinking it was my error, I clicked the link to the Elementor.com site. Tried to create credentials and was prompted that there was no license attached to my email (the only one I use for all my business). I’m now stuck on the hamster wheel trying to get my site to properly update.


First thanks for using our theme!

However, please note that’s not a theme (Airi) issue, but yes a plugin issue (Elementor Pro). My suggestion for you in this case is contact the support of Elementor Pro.

We hope this helps and clarifies!

Let us know if you have more questions.

Kind Regards,


aThemes Support

Yes. I was having the same issue.. I contacted the elementor support and they figured it out.