Downloading issues

I bought a year membership, tried several times to download Talon Pro, sidney-pro-ii, and and rocked-pro. In each case the file downloaded (several tries) with the non-pro version. I cannot get the pro version to download, and I cannot use the non-pro version.
What can I do to get those templates?

Hello there,

Our free themes also hosted publicly on the WordPress.org themes directory. You can directly download from this link. Or search for the theme name in your site dashboard — under Apperance > Themes menu.

Regards,
Kharis