Demo download problems with Talon Pro

Hi there, I’m trying to download the demo data for Talon Pro after switching from the theme Sydney Pro. Firstly, One Click Demo Import (the automatic option) doesn’t work. I get the following message: ‘There are no predefined import files available in this theme. Please upload the import files manually!’ Incidentally, I got the same message when I tried to import the demo data for Sydney Pro as well. In that instance, I was able to upload the files manually. In this instance when using the link in the Quick Start Guide for the manual option that doesn’t work either. What I have now is the header section from Talon Pro and the remainder is the demo from Sydney Pro?

Hello,

I would be glad to help you, but can you please provide a link to your website first?

Kind Regards, Roman.
aThemes Support

Hi Roman,

I’ve switched theme to Talon Pro, successfully downloaded the demo content and have created a slider presentation I’m happy with in Smart Slider now working satisfactorily on my site. The issue I’m having now is I can’t seem to change the text from that in the template. I enter the new text through Elementor, preview it and update it and all appears to have taken but when I go back and view the site it remains unchanged. Can’t work out what I’m doing wrong? My website url is www.tava.co.nz. Hope you can help me out.

Hello, you can check this support article, it might help:
https://wordpress.org/support/article/i-make-changes-and-nothing-happens/

Please feel free to ask any other questions that you might have.

Kind Regards, Roman.
aThemes Support

Hi I’ve tried all that is recommended on the link provided and confirmed that neither I nor my provider is using a caching plug in. Still have the same problem. Changes seem to have taken in Elementor but when I go back and view the site it remains unchanged. Can you please have a look and see if you can sort it out please?

https://tava.co.nz/wp-admin/

Hello,

First, please note that Talon Pro theme is designed to work with Page Builder by SiteOrigin, not Elementor. Currently you have both, Page Builder by SiteOrigin and Elementor activated, that is not very good to have more than one page builder active.

You can try to rebuild your website according to the Talon Pro documentation in a staging environment or locally and see if it works as it should. Here is Talon Pro theme documentation:
https://docs.athemes.com/category/121-talon-pro

And here are relevant tutorials:


Kind Regards, Roman.
aThemes Support

Thanks Roman, I have switched off Elementor and have successfully started amending content with Site Builder. I had asked when I subscribed to these themes whether they were suitable for use with Elementor but if using Site Builder is what takes then so be it. A couple of questions, On the homepage, in the Services section, I can’t see how you amend the text under the different services Icons as there doesn’t appear to be a text widget. Where am I best to find tutorials that will guide me through what I need to know to amend the different sections of the Talon Pro theme?

Also,I have a Mac. Can you direct me to the best local host for the Mac OS please.

Thanking you in anticipation.
Ivan

Incidentally, if I were to want to persist with Elementor, would that work if I deactivated Page Builder?

Hello Ivan,

I had asked when I subscribed to these themes whether they were suitable for use with Elementor

We do have themes that are designed to work with Elementor, but Talon Pro is not one of them :slight_smile:

On the homepage, in the Services section, I can’t see how you amend the text under the different services Icons as there doesn’t appear to be a text widget.

Please check the Creating services, employees, clients, projects and testimonials section of Talon Pro documentation:
https://docs.athemes.com/category/121-talon-pro

Where am I best to find tutorials that will guide me through what I need to know to amend the different sections of the Talon Pro theme?

Well, documentation above should be enough, but please let me know if you don’t find all answers there.

Also,I have a Mac. Can you direct me to the best local host for the Mac OS please.

I would suggest you to check XAMPP:
https://www.apachefriends.org/index.html

Incidentally, if I were to want to persist with Elementor, would that work if I deactivated Page Builder?

It should work, but we didn’t test Talon Pro theme with Elementor plugin.

Kind Regards, Roman.
aThemes Support