Demo content will not load

Automatic and manual method do not work.

Getting Error: error (0)

Hello, can you please provide a link to your website in order to let me check it?

You can use some link shortener if you don’t want to leave the link to your site in this topic.

Kind Regards, Roman.
aThemes Support

The website is

Hello, thank you for the link.

Can you please describe what happens when you are trying to import the demo content manually?

Kind Regards, Roman.
aThemes Support

hi, I have a same problems. I press “Import Demo data”, stil on the browser a message " Importing, please wait! " and rotating the point, hourly long…

Sydney Version: 1.63 with child theme is installed on local debian virtual pc.

after 30 min.
I find error log for demo data import:
—Downloaded files—
The import files for: Demo content were successfully downloaded!
Initial max execution time = 30
Files info:
Site URL =
Data file = /var/www/html/sydney/wp-content/plugins/sydney-toolbox/demo-content/demo-content.xml
Widget file = /var/www/html/sydney/wp-content/plugins/sydney-toolbox/demo-content/demo-widgets.wie
Customizer file = /var/www/html/sydney/wp-content/plugins/sydney-toolbox/demo-content/demo-customizer.dat
Redux files:
not defined!

New AJAX call!
[ERROR] Failed to import “Sydney_logo” (Medien)
[ERROR] Failed to import “Slider_image” (Medien)
[ERROR] Failed to import “video_image” (Medien)


Can you please create a new topic for your issue in order to make it easier to help you?

Kind Regards, Roman.
aThemes Support