Customize layout doesnt work ( layout bug issue)

Post Link: https://athemes.com/forums/topic/layout-bug-issue/#post-630875

you answered me on 25 octobre
I disactivated and chequed all plugins. The problem is not there.
I 've just descovered that menu of customize layout desappeared in all themes I tested on the domine, retinacromatica.it so is not a Sydney’s problem.
What’s wrong ? Thanks a lot

Please may you tell me which is the url of the botton call to action… # p ??? I cleared and I forgot it.
Thanks for your help

Hello there,

The customize panel is JavaScript powered interface. Other plugin’s JavaScript which contains a bug can stop it to run properly. To prove it, please try to disable the all non-required plugins. Once you’re done, clear your web browser’s cache before reloading the customize panel.

> Please may you tell me which is the url of the botton call to action… # p ??? I cleared and I forgot it.

Are you referencing to the button that says “Click to Begin” on the main slider as seen on our demo site? If so, the URL value is: #primary

Regards,
Kharis