We have been using your theme for several years now, but have now decided to use the Crelly Slider for our header.
This results in a small blank space and no header.
Trying to use a shortcode and embedding into a test page results in a page that loads infinitely.
I have answered the most common troubleshooting questions to save us some time.
Yes I am using the most up to date version of the plugin and theme,
Yes I have tried reinstalling the plugin,
Yes I have verified the alias name,
Yes I have tried using a different alias name.
Yes, there are slides in the slider,
Yes, the slider has a higher-than-zero minimum height.
No, the slider is not using custom CSS or classes.
No, I am not modifying the header CSS.
I hope to hear from you soon!