Copy of Wordpress installation does not work

Hello,
have made a copy form a default WP installation, but Sydney pro does not show the theme in frontend (I see only jumping balls).
http://wp-default.polizei-bw.de is the main installation
http://wp-test.polizei-bw.de/ is the copy
both sides a registered in my account

I could figure it out:
If I activate the PlugIn Themify Builder (https://themify.me/builder) it does not work :frowning:

Hello there,

Thank you for letting us know about it. I found the JS error which is caused by the Themify Builder https://cloudup.com/cOrxvZMZiyD.

Try to temporarily switch to the default WordPress theme, then do the same Themify Builder configuration as you did on Sydney Pro. Could you please confirm if this issue also to happen with the default WP theme? If so, I’d strongly recommend you to consult to the Themify support.

Regards,
Kharis

Hello,

thanks for fast response.
The problem only appears in frontend, in the dashboard the slider is working fine.
And: It’s only a problem with the Pro Version of Sydney. It looks like the lizenzkey could not be verified.
I’ve now activated a default WP theme and all works fine (please look at the URL)
regards Wolfgang

Hello there,

Thank you for updating me.

I’m afraid the issue still remains. Please see this screenshot https://cloudup.com/cw6vpsVh4JF. The Themify Builder’s JS error breaks the main JS of the Sydney theme. It makes the jumping balls preloader won’t be gone.

Regards,
Kharis

Hello,

ok, thanks, will contact Themify support and will post the answer here.

regards Wolfgang

Another Question off topic:
how can I make the Pro Version working on ‘localhost’ developer maschine?
The licence key won’t work

regards Wolfgang

Hello there,

Your new question seems beyond the current topic we have been discussing about. Could you please post it in a new topic with a proper title? We’d be very glad to assist you from there.

Regards,
Kharis

Hello,
solved the problem:
When caching is activated in the Themify Builder Plugin, it throws this Javascript error and your theme does not work any more.

regards Wolfgang