Contact form that doesn't transfer the message

Hi,
I already post something about that subject, but I never got a final answer.
The contact form I use doesn’t transfer the message. I tried to install the WP Mail SMTP plugin, but they ask me the from email. What is it ? Is it supposed to be different from the email I want to receive the email to ?

Hello there,

Please share the working login credentials to my email at kharisblank@gmail.com. Let me check and troubleshoot it directly from there. In your message body, please mention the link to this topic to signal it’s a continuation of this conversation in the forum.

Regards,
Kharis