Comments not displaying correctly in blog posts


#1

We are running WordPress 4.7.3 and Sydney Pro theme 1.5.

We have a Blog page and currently it has 2 blog posts showing (Post A and Post B.) The one post has 12 comments and the other post has 16 comments. If we create a new blog post “C”, then only the comments from blog post “B” show, regardless of which post I am in.

In other words I can be in blog post “A” and the comment section says “12 comments for blog post B”. If I put the new blog post C back into draft mode, then the comments work correctly on Posts A & B.

The problem also gets fixed by switching from the Sydney Pro theme to the Twenty Seventeen theme but not Twenty Eleven.


#2

Hello there,

I am not sure if it’s theme-related issue. What will happen if you temporarily deactivate all other plugins except Page Builder and Sydney Toolbox?

Regards,
Kharis


#3

Hi Kharis,

You were right, it appears it is the BadgeOS plugin that is causing the trouble. I will contact them. Thank you!

Mike


#4

Hello Support,

I, too, am having challenges with having comments appear about the bottom of a blog post!?

The post are checked to allow comments

I deactivated all plugins except for Page Builder and Sydney Toolbox, and still no ability to add comments.

Any suggestions?

Thanks, Bo


#5

Hello Bo,

Do you have a child theme enabled? There might be a child theme’s template overrides the default comment.

Please share a link to one of your post here to allow me checking if there’s CSS code hides it.

Regards,
Kharis