Clients freaking out because my Website won't load

Hello support team,

After updating WordPress to 5.6. (and the Sydney Pro Template to 2.0.27) The preloader don’t stop…

Can someone fix this? I cleared my computer’s cache but don’t know of any other cache. I am losing money right now.

Website: https://twistedtwigsgenealogy.com

Thanks

Hi,

I visited your website and it loads fine as seen on the below screenshot. Perhaps your clients have cache or history in their web browser that need to be flushed and restarted.

Refer to this thread and this, which talk about why clearing cache is needed after updating.

Regards,
Kharis
aThemes Support