I purchased the Sydney Pro upgrade and was sent the email with a download link. I downloaded the folder and converted it to a .zip since it says on Wordpress it had to be a zip file. When I go to Themes --> Add Theme --> Upload, I get an error that my file is too large. What did I do wrong?
Does the sydney-pro-ii.zip package disappear in your account? Email us the username and password you used to purchase the theme privately to firstname.lastname@example.org, so we can double-check it.