Can't import settings files for Types

Hi,
I just added Sydney theme and want to import settings files for Types but I obtain an error message:

“Données non valides”

For informations ToolsetTypes plugin version installed is 1.9.1.

Thanks

Hello there,

Could you confirm if you have tried to import that file through Types > Import/Export?

Could you confirm if have tried to import the correct file (sydney-settings.xml)?

Regards,
Kharis

Yes and yes :wink:

Same problem here! Also the 1.9.1 and wordpress 4.4.2

Hello there,

Could you confirm if your site uses PHP 7 powered environment? If so, I’d suggest you to read this.

Regards,
Kharis

Im using php 5.3.29.

Regards,
Patrick

Hello Patrick,

Could you please give me a temporary access to your site admin area so I can have a closer look? You can send the login credentials to my email kharisblank @gmail dotcom. Enclose the link to this topic. Update me here once you’re done.

Regards,
Kharis

Hi Kharis,

should be in your inbox now.

Regards,
Patrick

Dear Patrick,

I don’t get it. Could you please resend it to my email kharisblank[at]gmail[dot]com? Don’t forget to enclose the link to this thread.

Regards,
Kharis

You should have it by now. You’re wearing a hat on your gmail-photo?

Regards,
Patrick

Dear Patrick,

Yest, I get it. It goes in the spam folder.

Please wait while I am trying to work on it.

Regards,
Kharis

Kharis,
Thanks for watching, I tried to deactivate the plugins 1 by 1 and tried the file again.

It was the W3 Total Cache plugin, that caused the conflict. Now its working fine and I could activate the W3 Total Cache again after importing the file.

Regards,
Patrick