Can't customize Ari Creative template

I just payed Ari template. Installed everything, incl. plugins.
But I can’t customize Ari Creative template (installed from starter site.)

Hi,

Thank you for your purchase. I am happy to help with any of your troubles.

This sounds too general and doesn’t give me any clue what is actually going wrong on your end. it would be better if you can share a screen recording showing your issues.

If want me inspect and fix the troubles directly, I’d request sharing the temporary admin login link (without password) you can generate with this plugin. Ensure the administrator rights are enabled and the expiry is set to 7 days.

Regards,
Kharis
aThemes Support