Cant click on menu button for the current page im on

Im new to this. When im at a page i cannot click the menu button for the current page to refresh. If I click refresh, the front page will just pop up. How can I solve this?

Thank you!

My site is http://www.hansrogn.com. It works here, but not when Im customizing.

Hello there,

Thank you for reporting. I can’t reproduce the issue on my test site. Could you please try to temporarily deactivate the all non-required plugins? You would need to clear your browser’s cache before visiting the customizer page.

Regards,
Kharis

Thanks for answering. I have now deactivated all the non-requied plugins, and cleared the cache. But it wont work.

Hello there,

Thank you for updating me. What will happen if you try it in other browser’s?

Regards,
Kharis

Unfortunately nothing. Its the same. I use safari and tried on Google Chrome

Hello there,

Would you please give me a temporary access to your site admin area so I can have direct inspection? You can send the login credentials to my email kharisblank @gmail dotcom with the link to this topic.

Regards,
Kharis

Ok! I just did:)