Cannot See Purchase Associated with Account to Request a Refund

Hello,

As the title suggests I purchased the theme Sydney Pro, and its a lovely product, unfortunately my needs have shifted into another direction and the expense on the theme isn’t quite justifiable at this moment. On my account it shows no purchase history but I am able to provide a purchase receipt from my e-mail to verify my purchase.

Thank you in advance for your time,
Luis Angel Mayorga

Hi Luis,

No problem, I’ve refunded you. It will take 5-10 days to appear on your account.

Charlie

Thank you very much. You have a lovely product and I will definitely recommend your product in the future.