Cannot save changes to menu

I am trying to add a link to the menu from the customize page. I am able to make any change and view the preview while customizing. However, when I press the save and publish button, the changes are not applied and the button does not change.

I have checked to ensure my theme and plugins are all up to date. Any help would be really appreciated - Thanks!

Hello there,

When customizer is not working or saving changes, then there is probably some plugin conflict. Try to deactivate all your additional plugins one by one and test this every time. Also you can try to make changes to the menu from Appearance > Menus.

Let us know how this turned out.
All the Best!

Making the change from appearance > menus has worked perfectly. Thanks!


Glad that got it fixed with suggested workaround. Ticket will be marked as resolved.

If you have any other questions, just let me know and I’ll be happy to help.
All the Best!