Cannot import business 2 theme

Dear Support,

I got a problem when click “import” business 2 themes. I got stuck with 50% importing contents and it’s showing “forbidden” in red color font.

Could you please assist.

Thank you so much

Hi,

I am sorry to hear that you’ve been running into an issue. I am happy to assist you with it.

I am trying to replicate the issue and investigating the root of the problem. I’ll be back to you shortly as soon as I get the solution. Please be patient.

Regards,
Kharis
aThemes Support

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Thank you so much Kharisblank,

Yes I will be waiting.

Is this problem happen because I am using WordPress version 5.7.1? And on the website, it’s only compatible for 5.6?

Hi,

I think it is not related to the newer version of WordPress. I will be passing this to our development team to test and investigate further.

Regards,
Kharis
aThemes Support

1 Like

Thanks for the fast response. I will be waiting for your response.

Hi,

Thank you for getting back.

We did some changes at our server level and the instant import for Business 2 should be working properly now. Please visit the Starter Sites page from your dashboard (/wp-admin) and try importing the Business 2 again. And let me know your views.

Regards,
Kharis
aThemes Support