Can not see some images from the phone

Hi!

I have installed the latest version of woocommerce and from the mobile there are some images in some articles that are not seen. From the pc they look without problem.

http://osaljarafe.es/tienda/page/2/

I have tried to assign to these articles other images that if they are seen and I do not have any problem.

Thanks in advance.

Hello there,

Do you mean the event image which is hidden by default, but visible after hovering it? If so, nothing we can do, as it isn’t theme’s feature that we made. I’d strongly recommend you contact its developer.

Note that this support forum is aimed for our products only.

Regards,
Kharis

Hi Kharis,

Do not quite understand. In the links there are two screenshots, I do not know if it is a problem of the template or the plugin. You tell me.

https://drive.google.com/open?id=0B0kN0VyfVGN0a05QTlVQbFBhZUE
https://drive.google.com/open?id=0B0kN0VyfVGN0WTBJNnY5dVNpWUU

Thank you very much

Hello there,

Thank you for clarifying with some screenshots. Are you using an image plugin or something? Please try to temporarily disable the all plugins except Sydney Toolbox, WooCommerce, and Page Builder to rule out plugin-specific issue.

Regards,
Kharis

Hi Kharis!

The problem is solved. It only affected apple devices, and the problem was that the images were named with strange characters like ñ and '.
Thank you very much for your interest.

Regards!

Great! I am glad to know you figured it out.

Please let us know in a new topic if you have any further questions, or if we can provide you with any other assistance.

Regards,
Kharis