Anchoring on homepage


We’re having trouble trying to anchor/link our menu to certain sections on the homepage; eg. clicking on “About Us” on the mainpage used to scroll down the page to that section, but it doesn’t do it anymore. We’ve looked at the tutorial video about “setting anchors in homepage” (Setting Anchors in homepage) and done exactly what was explained but nothing happened.

You can see our website here:

We recently changed our website domain and wonder if that has anything to do with it?

Thanks in advance for your help!


I’ve just checked your home page and noticed that there are no section IDs specified for About Us and Services sections. You can refer to this video:

Please feel free to ask any other questions that you might have.

Kind Regards, Roman.

Hi Roman,

We sent you the link for our website in EN, in which in fact there are no section ID’s yet. Please check the PT version - which has the section ID’s but isn’t working.

Thank you!


I checked that page as well and it also doesn’t contain right custom IDs.

Can you please double-check it?

Kind Regards, Roman.

Hi Roman,

widget text “SOBRE NÓS”, custom ID “SOBRE” + menu custom link “SOBRE NÓS” , url “SOBRE”, navigation label “SOBRE NÓS”

widget tex “SERVIÇOS”, custom ID “SERVICOS” + menu custom link “SERVIÇOS”, url “#SERVICOS”, navigation label “SERVIÇOS”

Can you let us know what isn’t right?

thank you,

Well, I simply don’t see menu items IDs in related sections HTML code.

As a workaround, you can try to use link in menu item for SOBRE NÓS section and link in menu item for SERVIÇOS section. It should work in your case.

Kind Regards, Roman.