An error occurred while updating Sydney Pro: Upload Failed! Unauthorized


#1

Hello,

I’m try to update SydneyPro Theme from Version 1.26 to Version 1.30. and i get the following error in result:

An error occurred while updating Sydney Pro: Upload Failed! Unauthorized

The theme is activated

What is the problem?


#2

Hi,

Sometimes this happens on some servers. We don’t have a way of controlling it as it related to the update server. Send me an admin account to vlad[at]athemes.com and I’ll fix the issue in your database.


#3

What is that you want ?
ssh acces?
Database access?
web ui access?
Note that the UI is in Greek
Thank you


#4

Sorry for the delay. I need an admin account for your WP instance (created from Users). I’ll install a plugin so I can access your database, make a change and then reactivate your license and at this point I should be able to update the theme.

Doesn’t matter if it’s in Greek, icons are still the same.


#5

You’ve got mail.
Let me know