Airi doesn't t work

I paid 249 $ there is no support,…I regret my busy it s useless

I regret to buy a product where people answer when there is a problem GO TO THE FORUM ?
An d where did my money go ? I WARN everybody this is a scam…

Hi,

First off, I am sorry to hear that you’re getting an issue with Airi theme.

Can you explain in details about the issue needing help with, so we can provide the solution as quick as possible?

Adding, I checked your profile on our support forums. And seems likely you haven’t raised any other topics before. Or, did you send support request to other channel? Is there any link to share here? Can you forward it to kharisblank@gmail.com?

Regards,
Kharis
aThemes Support

what to do ? I tried to ins tall ten times…no way I m on Mac on the latest WP

Hello,

First thanks for using our Airi theme and sorry for any inconvenience!

An important thing is that the airi-pro.zip should be installed as a plugin at Dashboard > Plugins > Add New .

​Please learn more about that in our Airi Pro Documentation:
​https://docs.athemes.com/article/269-important-installing-airi-pro

​In resume:

​1. First install the FREE version of Airi trough Dashboard > Themes .
​2. Upload and install the airi-pro.zip as plugin at Dashboard > Plugins > Add New

We hope this helps!

Please try that and let us know if you need further assistance.

Kind Regards,

Rodrigo.

aThemes Support

Airi themes are also available for free