Activation key does not work

Had to reset my website and activation code does not work, please advise.


Do you get any errors when you activate the license?

Kind Regards, Roman.

Yes, I keep getting a LICENSE KEYS DOES NOT MATCH error message as well as
and INVALID LICENSE message. see the attached picture for reference.


Can you please email me login (admin) credentials to charlie[at] please? I would like to check your site.


I have the same problem, I have just switched from Sydney to Sydney Pro and I cannot activate my license. It says "License keys do not match."
Thank you, Melyssa

Hi Melyssa,

Can you email me your admin credentials (or create a new admin with my email) to charlie[at]


Hi Charlie, could you please help me with this?

Did you email me? I can’t see an email.

Just sent it, can. you please confirm. Thank you so much.

I don’t think you’d entered the key quite correctly. I’ve now activated the correct key. You can confirm this by going to Appearance > Theme License

You can now delete me as a user from your site.

Should I just press ‘save changes’?

You don’t need to do anything. I’ve done it.