30-day money back guarantee

Good morning,

On December, the 4th I bought your Sydney Pro template, but it does not fit my needs at the moment, and I would like to use the “30-day money back guarantee” template.

How can I cancel the template “Sydney Pro” and have the money reimbursed, and how many days does it take to make the return effective?

I already searched for this option in my user panel of your website, but I cannot find it.

I am opening this topic to record that, today December, the 21st, I’m requesting the refund within the term of 30 days of guarantee.

Awaiting for your kind reply
Best regards
Miriam